FAQs

FAQs

General information

Yes, we accept international driver's licenses. An additional government-issued ID, such as a passport, is also required.

Yes, we accept international driver's licenses. An additional government-issued ID, such as a passport, is also required.

Yes, we accept international driver's licenses. An additional government-issued ID, such as a passport, is also required.

FAQs

Booking and reservations

Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.

Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.

Yes, you can rent a car for someone else, but the primary driver must be present at the time of rental to provide their driver's license and sign the rental agreement.

FAQs

Pricing and payment

Reservations can be made online through our website, by calling our customer service hotline, or by visiting one of our rental locations in person.

Reservations can be made online through our website, by calling our customer service hotline, or by visiting one of our rental locations in person.

Reservations can be made online through our website, by calling our customer service hotline, or by visiting one of our rental locations in person.

FAQs

Vehicle information

We offer a diverse fleet of vehicles, including economy cars, compact cars, SUVs, luxury cars, and more to suit various needs and preferences.

We offer a diverse fleet of vehicles, including economy cars, compact cars, SUVs, luxury cars, and more to suit various needs and preferences.

We offer a diverse fleet of vehicles, including economy cars, compact cars, SUVs, luxury cars, and more to suit various needs and preferences.

 You must be at least 21 years old and hold a valid driver's license. An International Driving Permit (IDP) may be required for non-residents.

Yes. A refundable security deposit is required depending on the car category.

Rental typically includes basic insurance, standard mileage, 24/7 roadside assistance, and maintenance. Add-ons like GPS or child seats are extra.

All rentals include basic third-party liability. Additional coverage such as Collision Damage Waiver (CDW), Theft Protection, and Personal Accident Insurance is available at extra cost.

Cars are provided with a full tank and must be returned full. Refueling charges apply if not returned with a full tank.

Yes, most rentals include a daily mileage limit (e.g., 250 km/day). Extra kilometers may incur additional fees.

Yes. Cancellations made more than 24 hours in advance are fully refundable. Late cancellations or no-shows may be charged partially or fully.

Yes, depending on availability. Please contact Klee Mobility as soon as possible to request an extension.

Contact emergency services if needed, and inform Klee Mobility immediately. 24/7 roadside assistance is available. A police report may be required.

No, cross-border travel is not allowed unless explicitly approved in writing by Klee Mobility.

Major credit cards are accepted. A credit card is required for the deposit. We may also accept cash or debit cards for the rental fee.

You must present a valid driver’s license, passport or ID, and a credit card in the name of the main driver.